FAQs

How to contact us ?

For any information about your order, please send us an email to the following address: contactpro.joyaparis@gmail.com or directly via the contact form available on the site.

Our customer service responds within 24 hours to 48 hours (excluding weekends and public holidays).

Why is jewelry made of stainless steel?

Stainless steel is an extremely durable material that resists corrosion, discoloration and oxidation. Stainless steel jewelry is strong and water resistant.

How to know your ring size?

1. Wrap your finger with a thin strip of paper

2. Record the length on a ruler by adjusting it to your height

3. Put the length on a ruler and measure the distance obtained

The majority of our rings are adjustable, for others, you will find a size guide in the product description.

What are the payment methods?

We accept credit/debit cards as well as payments via PayPal.

How can I track my order?

Once your order has been shipped, you will receive a tracking number by email. You can use this number to track the shipment of your order.